Specified Commercial Transaction Law

Website Name 109CINEMAS
Administrator Tokyu Recreation Co., Ltd.
Managing Director Shinzo Kanno
location 24-4 Sakuragaoka-cho, Shibuya-ku, Tokyo 150-0031
Contact us Theaters (see the 'Theater Guide' on this site for individual telephone numbers).
Business Content Operating a movie theater
Payment Method Payment by credit card, Rakuten ID payment
*In the case of online credit card payment and Rakuten ID payment, only lump-sum payment is accepted.
Payment Deadline Payment will be made at the time of product purchase. (The billing date varies depending on each card company.)
Purchase Limit Up to 8 tickets can be purchased at one time.
Ticket collection. From the self-service ticket machine located at the theater where you applied.
How and when to collect your tickets. Your tickets will be available from the self-service ticket machine at the theater where you applied on the day of your movie screening. Please make sure to print out your ticket before the showtime.
Cancellations. Unfortunately, customer cancellation is not possible after the transaction is complete unless the show has been officially cancelled or postponed. No other cancellation, changes or refunds can be made under any circumstances such as incorrect dates, times, movies or delays due to traffic congestion etc.. In the event of postponement or cancellation of a show, transportation costs will not be compensated. Thank you for your understanding.


Mobile ordering.

Site name. 109CINEMAS Mobile ordering.
Administrator Tokyu Recreation Co., Ltd.
Managing Director Shinzo Kanno
Location 24-4 Sakuragaoka-cho, Shibuya-ku, Tokyo 150-0031
Contact us Theaters (see the 'Theater Guide' on this site for individual telephone numbers).
Selling price. Sales are based on the price of the product displayed on the site (indicated price).
All consumption taxes are included in the product price (price including tax).
The product price does not include the following fees. Internet bill for accessing the website and transportation costs to the cinema.
Payment Method. Credit cards/ QR code payment
Payment Deadline. Payment will be confirmed upon purchase (Credit card billing dates vary by card issuer).
Collecting Purchased Items. Collection of purchased items may be done during theater business hours.
Sale Quantities. There is no minimum order for purchases.
Cancellation. 109CINEMAS cannot offer refunds or exchange under any circumstances.
Customer cancellation is not possible after transactions are complete.
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